Privacy Policy

Glocal LPO (“Glocal LPO”, “we”, “our”, or “us”) operates in the business of legal process outsourcing, litigation support services, legal research, drafting assistance, document review, compliance support, and related back-office legal services, as further described in our Terms and Conditions (“Terms”).

This Privacy Policy explains how we collect, use, store, process, and protect personal data when you:

• Visit our website
• Submit an inquiry or request information
• Engage us for legal support services
• Work with us as a law firm client, attorney, vendor, consultant, or partner
• Communicate with us in connection with our services (collectively, the “Services”).

Confidentiality, data security, and professional integrity are fundamental to our operations. We are committed to handling all personal and client data responsibly, securely, and in compliance with applicable data protection laws.

By accessing our website or engaging our Services, you acknowledge that you have read and understood this Policy.

1. ABOUT US

If you have any questions regarding this Privacy Policy or our data practices, you may contact us at:
Email: privacy@glocallpo.com
Website: glocallpo.com

If required under applicable law, we may designate a Grievance Officer or Data Protection Contact for formal inquiries.

2. SCOPE OF THIS POLICY

This Policy applies to:

• Visitors to our website
• Law firms and attorneys engaging our Services
• Prospective and existing clients
• Consultants, contractors, and vendors
• Any individual whose personal data is processed in connection with our Services

For clarity, references to “you” include all the above categories.

3. PERSONAL DATA WE COLLECT

We collect only the data necessary to provide structured and secure legal support services.

4. HOW WE COLLECT INFORMATION

We collect data through:

5. HOW WE USE YOUR INFORMATION

We use personal data for legitimate business and contractual purposes, including:

• Delivering legal support services
• Drafting, research, and document review
• Managing client accounts
• Coordinating project workflows
• Ensuring quality control
• Processing payments and invoices
• Maintaining internal records
• Improving operational efficiency
• Complying with legal and regulatory obligations
• Preventing fraud or misuse
• Communicating service updates

We do not sell personal data.

6. CONFIDENTIALITY & PROFESSIONAL STANDARDS

We operate with strict confidentiality principles aligned with industry best practices for legal outsourcing services.

Access to client data is:

• Restricted to authorized personnel
• Protected through role-based permissions
• Monitored through internal supervision systems

Where required, we execute confidentiality agreements (NDAs) and data processing agreements with clients.

7. DATA SECURITY

We implement appropriate technical and organizational measures, including:

• Encrypted communications
• Secure servers
• Access control systems
• Password-protected environments
• Controlled document handling
• Internal supervision protocols

While no system can guarantee absolute security, we continuously review and enhance our safeguards.

8. DATA RETENTION

We retain personal data only for as long as necessary to:

• Fulfill contractual obligations
• Provide Services
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

After retention periods expire, data is securely deleted or anonymized.

9. DISCLOSURE OF INFORMATION

We may share information with:

• Authorized team members
• Subcontracted professionals (under confidentiality obligations)
• Technology service providers
• Payment processors
• Legal or compliance advisors
• Regulatory authorities (if required by law)

All third parties are required to maintain appropriate confidentiality and security standards.

10. INTERNATIONAL DATA TRANSFERS

As we may support clients globally, including in the United States and Canada, your information may be processed or stored in jurisdictions outside your country of residence.

By using our Services, you consent to such transfers in accordance with applicable data protection laws.

11. COOKIES

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Enhance functionality

You may control cookie settings through your browser preferences.

12. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion (where legally permissible)
• Object to certain processing activities
• Withdraw consent (where applicable)

Requests may be submitted via our contact email.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external platforms. We recommend reviewing their privacy policies separately.

14. BUSINESS TRANSITIONS

In the event of a merger, acquisition, restructuring, or asset transfer, personal data may be transferred as part of the transaction, subject to continued confidentiality protections.

15. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be published on our website.

Continued use of our Services after updates constitutes acceptance of the revised Policy.